FAQ
Frequently Asked Questions
1. What is VPS?
2. How does VPS Hosting work?
3. Is VPS right for me?
4. What does VPS Support Service include?
5. Will I be charged if I exceed my monthly data transfer amount?
1. What is VPS?
Virtual Private Server (VPS) hosting is a version of Web hosting which gives you more control and adjustability on your Web applications. Similar to managing a dedicated server, but at a lower price, you can install and have direct root access to the underlying operated system.
2. How does VPS Hosting work?
VPS hosting uses a method of partitioning a physical server computer into multiple servers such that each has the capabilities of running its own operating system.
You can reboot, install and run virtually any applications without interfering with another VPS on the same server.
You can reboot, install and run virtually any applications without interfering with another VPS on the same server.
3. Is VPS right for me?
Virtual Private Server (VPS) hosting is dedicated to tech-savvy Web developers who expect root access to the server and want to freely configure their server. The advantage over the shared hosting consists in larger amounts of monthly data transfer, creating thus the ability for users to run multiple high traffic websites on a single server with low costs and reliable security.
Note: If you feel that you don't have the necessary skills to manually configure software or perform administration on VPS, we recommend SOFTHOSTS Shared Hosting.
Note: If you feel that you don't have the necessary skills to manually configure software or perform administration on VPS, we recommend SOFTHOSTS Shared Hosting.
4. What does VPS Support Service include?
SOFTHOSTS technical support team is available for you 24 hours a day, 7 days per week. You will get help on managing servers and infrastructure that are handled exclusively by our support staff.
• Infrastructure assistance for VPS package covers both hardware and network problems
• Server Assistance for VPS package covers items such as:
• Changing Password
• Setting IP Address to "shared" or "exclusive"
• Installing applications
• Installing SOFTHOSTS SSL Certificates
• Building client account
• Building domain
• Infrastructure assistance for VPS package covers both hardware and network problems
• Server Assistance for VPS package covers items such as:
• Changing Password
• Setting IP Address to "shared" or "exclusive"
• Installing applications
• Installing SOFTHOSTS SSL Certificates
• Building client account
• Building domain
5. Will I be charged if I exceed my monthly data transfer amount?
Yes, you will be automatically charged with an overage charge of $1 for each 1 GB of additional data transfer from your SOFTHOSTS VPS account every month if your VPS data transfer amount exceeds your package limits.

