FAQ
Frequently Asked Questions
1. What is Web hosting?
2. What is the best Web hosting package for me?
3. Can I use other website design software packages such as Microsoft® Expression® Web, Dreamweaver®?
4. What should I do to upgrade my Web hosting package?
5. What is the difference between SOFTHOSTS Shared and SOFTHOSTS VPS?
6. What guarantee do I have for my Web hosting packages?
1. What is Web hosting?
In order to get visibility on the Internet, after you decided on your domain name and set up your website you will need a place to store all your Web pages so that they can show up online. Web hosting is basically the service which provides space on a server for customers to showcase their website on the Internet.
2. What is the best Web hosting package for me?
First of all think of your business objectives and only then try to customize your hosting package depending on size of disk space, number of email boxes, the size of data transfer per mouth, the tools for your applications.
• SOFTHOSTS Shared (Small) package is conceived for small business owners who limit themselves to a simple online presence. In this case websites might include basic content, limited multimedia, blog and easy forms.
• SOFTHOSTS Shared (Large) package is created for medium-sized business owners who would like a more large dynamic content, like numerous multimedia files, more complex forms, rich blogs and numerous unique site visitors.
• SOFTHOSTS Shared (Unlimited) package is created for large business owners who need to manage large, high-traffic websites on a single platform at a time. Features like multimedia files and numerous dynamic interactions with their clients are available.
• SOFTHOSTS Shared (Small) package is conceived for small business owners who limit themselves to a simple online presence. In this case websites might include basic content, limited multimedia, blog and easy forms.
• SOFTHOSTS Shared (Large) package is created for medium-sized business owners who would like a more large dynamic content, like numerous multimedia files, more complex forms, rich blogs and numerous unique site visitors.
• SOFTHOSTS Shared (Unlimited) package is created for large business owners who need to manage large, high-traffic websites on a single platform at a time. Features like multimedia files and numerous dynamic interactions with their clients are available.
3. Can I use other website design software packages such as Microsoft® Expression® Web, Dreamweaver®?
Absolutely! SOFTHOSTS packages are flexible and enables you to upload website content, complete website pages built with design software such as Microsoft® Expression® Web and DreamWeaver® thanks to file transfer (FTP) capabilities.
4. What should I do to upgrade my Web hosting package?
In case you decide to add more storage, multiple file transfer (FTP) accounts, data transfer capability, log into your SOFTHOSTS Account (Manager), go to the Web Hosting tab, and feel free to opt for the hosting package to which you wish to upgrade.
5. What is the difference between SOFTHOSTS Shared and SOFTHOSTS VPS?
SOFTHOSTS VPS is addressed to tech-savvy users who want to personally control their web hosting. It is more flexible, and you can enjoy a dedicated server and install applications with less money than if you chose a dedicated hosting. SOFTHOSTS Shared is preferred to SOFTHOSTS VPS by the majority of users because it is simple to manage. No system administration skills are needed to use ample storage, bandwidth or your email addresses.
6. What guarantee do I have for my Web hosting packages?
We guarantee a 100% network uptime, a free 24/7 live customer support and we may give your money back after 30 days of use whether you create your first website or maintain a current site for your business.

