Frequently Asked Questions

1. What is the difference between SOFTHOSTS SSL Certificates and SOFTHOSTS site seals?
A SOFTHOSTS SSL Certificate encrypts data to secure transactions between a website and a browser, while a SOFTHOSTS site seal is just validating that the website can be trusted and its identity has been verified by a recognized trust mark. Both the certificate and the site seal provides a clickable seal to preview the client's company detailed information.
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2. How do I receive my SOFTHOSTS Light and Business SSL Certificate?
After you decide on which SSL Certificate best covers your business needs and eventually made your order, all your information, licensing, articles of incorporation, that you have to provide on the Account Manager will be checked and validated by SOFTHOSTS. While the ongoing process of validation we will assist you through email communications.
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3. How do I receive my SOFTHOSTS SSL Certificate and how is it validated?
You will have to go through several stages of validation in the Account Manager to verify your domain registration. After the confirmation email is replied to, you will receive your SOFTHOSTS SSL Certificate via Internet in a short while. You can now install it on your website, and it will work automatically if the site is hosted with SOFTHOSTS.
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4. What is the browser recognition for all SOFTHOSTS SSL Certificates?
You can be certain that our SOFTHOSTS SSL Certificates validates your website as being trusted on all web browsers, servers, applications and clients such as: Mozilla Firefox, Microsoft Internet Explorer, Google Chrome, Netscape, Opera, Apple Safari, Konqueror etc.
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5. Why does my business need an SSL Certificate?
An SSL Certificate proves its functionality when your clients introduce confidential information such as credit card numbers, private personal information, bank account numbers, medical records etc., on your website as a result of business transactions, purchases, log-in operations etc. All this sensitive data is protected if encrypted by an SSL Certificate in case intruders might try to steal it.
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6. What is a Certification Authority?
A Certificate Authority (CA) is a third-party entity which verifies the information or identity of computers on a network, and issues digital certificates mainly to online businesses in the base of which it is guaranteed that two parties exchanging information in the network are really who they claim to be. This digital certificate acts as a positive warranty of trust to the public.
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7. What is "Identity Assurance"?
Besides data encryption, an SSL Certificate is also endorsing an identity assurance, which means that the certificate determines that an electronic credential representing an entity - whether a human or a machine, with which it interacts to perform a transaction, can be trusted to actually belong to the entity.
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8. How do I choose an SSL Certificate provider?
There are a number of things upon which you should base your decisions regarding the best SSL Certificate: web browser compatibility, data encryption level, customer support and price.
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