Frequently Asked Questions

We have listed frequently asked questions and their answers about eCoomerce hosting. Before working with us, you can find the answers to your questions here on this page.

1. What is e-commerce hosting?
E-commerce hosting is a complete pack of services that e-retailers need. It includes a Web server, catalog pages, software and functionality to run operations such as: accept, process, confirm sales orders, arranging for secure credit-card. E-commerce hosting basically serves companies that sell their products and services on the World Wide Web by providing tools for purchasing, tracking and managing inventory.
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2. What is shopping cart software?
The shopping cart software is a solution for online stores that can be easily managed by the owner of the web site without necessarily having any programming skills. It is an effective software as it comes in handy for the website administrator who wants to add new items to their site and for users to easily add multiple products to their list of items they want to buy after they are done browsing, and then checkout with all items at once. The checkout area is the page where the customer fills in their personal information and their payment form.
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3. Why do I need shopping cart software?
If you have more than one or two items to place on the online market then it is recommended that you should seriously consider shopping cart software as it works both for you, as the e-commerce website owner, to manage your products or services without having to be a tech-savvy, and for your customers to easily purchase your items. So, online, the shopping cart functions the same way as in reality – it temporarily carries the products while the customer continues to shop through your e-commerce website.
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4. Can I use my own domain name?
Of course you can. Actually you do not even need a subdomain or a temporary domain name placeholder.
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5. Do I need a SSL?
It is advisable that as long as you are dealing with online transactions you must secure the information (personal and credit card data) that is transferred from the users' computer, meaning your customers, and your web server.
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6. What system requirements should I take into account?
There are few but important aspects that you should take into consideration before getting access to SOFTHOSTS e-commerce platform. You must use Internet Explorer 6.0 or Firefox 2.0, while Javascript must be enabled in browser.
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7. What kind of customer service do you offer?
You do not have to worry about problems when setting up your SOFTHOSTS E-commerce Hosting package. Our support team will get to you right away via live chat, phone or e-mail, and it is all for free.
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